Job Description:

Our company

Fidel Softech is an publicly listed ISO 9001 and ISMS 27001 certified leading LangTech services provider of Localization, IT & Consulting enabled services across multiple domains.

At Fidel we work closely with Fortune 500 companies as well as SMEs. To be part of the fun filled fast paced environment at Fidel, you need to be a motivated individual with keen interest to take on the next challenge.

We create digital experiences that help our customers connect with their audience in local languages leveraging diverse technologies. We provide localization & translation services and solutions in over 100+ languages globally as well as support diverse technologies. We do it with energy, passion, and curiosity, and we’re backed by our rich heritage and culture of innovation. We’re looking for exceptional talent to join us.

Experience: 8+ years

Location: Marisoft IT park III, Kalyani Nagar, Pune

Roles and Responsibilities

Fidel Softech is looking for IT Sales Business development, having experience in direct sales to USA, EU, APAC regions from India. The position is based in Pune. Candidate with experience of hands-on selling to CIOs, IT managers, CMOs, Delivery managers of enterprises, product firms, system integration firms for application development, product development support, testing services and enterprise solution implementation services. Measures of success include pipeline generation, new customer development, revenue delivered vs. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall sales and business unit.

Requirements

• Introduce and sell Fidel’s competency areas such as Cloud & infra managed services.
• ServiceNow customization & implementation services, Data analytics & AI-ML services & Testing services, to clients.
• Develop new business by cold calls, emails, working with lead gen teams and develop healthy pipeline.
• Understand the client requirement and work with delivery teams to propose clients with services and solutions thereby building strong and lasting relationships.
• Create collaterals and propose the clients of new services and solutions.
• Make effective usage of CRM tools and ensure all leads and communication is entered into the CRM.
• Maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives.
• Documentation, Weekly and quarterly reports, monitoring and reporting sales related activity and performance.

Client Engagement:

• Arrange business meetings with prospective clients.
• Promote the company’s services, addressing or predicting clients’ objectives. Prepare sales contracts adhering to legal guidelines.
• Maintain records of sales, revenue, and invoices.
• Provide trustworthy feedback and after-sales support.
• Building Relationships.
• Cultivate long-term relationships with new and existing customers. Develop entry-level staff into valuable salespeople.
• Proven Track record selling IT or localization services to product firms or system integration firms or IT services firm required. Solid sales skills in finding prospective customers and helping with their retention.